Choosing Between Westinghouse WGen9500TFc and A-iPower SUA12000ED: A Detailed Comparison

Overview of Westinghouse WGen9500TFc

The Westinghouse WGen9500TFc is a robust and versatile portable generator designed for residential use. It is powered by a heavy-duty 457cc Westinghouse 4-Stroke OHV Engine, which is known for its durability and efficiency. This generator has a long-lasting cast iron sleeve and automatic low oil and carbon monoxide (CO) shutdown, ensuring safe and reliable operation.

Key Features:

  • 12500 Peak Watts, 9500 Running Watts (Gasoline).
  • 11200 Peak Watts, 8500 Running Watts (Propane).
  • 9500 Peak Watts, 7500 Running Watts (Natural Gas).
  • Remote Start With Included Key Fob, Electric and Recoil Start.
  • Up to 12 Hours of Run Time on a 6.6 Gallon Fuel Tank With Fuel Gauge.
  • Rated Speed (RPM) : 3600. THD : โ‰ค 23%.
  • Two GFCI 120V 5โ€“20R Standard Household Receptacle, One Transfer Switch Ready 120V L14-30R, and One RV Ready 120/240V 14โ€“50R; All Outlets Have Rubber Covers for Added Safety.

Additional Attributes:

Brand Westinghouse Outdoor Power Equipment
Wattage 12500 watts
Fuel Type Electric
Power Source Fuel Powered
Item Weight 208.34 Pounds
Voltage 240 Volts

The generator comes with a remote start key fob, 12V battery charger, oil, and oil funnel, a tool kit, and a userโ€™s manual, making it ready to use right out of the box with minimal assembly required. It is backed by a 3-year limited service, labor, and parts coverage, ensuring customer satisfaction and peace of mind. The price of the Westinghouse WGen9500TFc is $1,082.09.

Overview of A-iPower SUA12000ED

The A-iPower SUA12000ED is a high-capacity, heavy-duty portable generator that provides reliable power for jobsites, RVs, and whole house backup emergencies. It is fueled by both gasoline and propane (LPG), making it a versatile choice for various power needs.

Key Features:

  • Produces 12,000 starting watts with 9,000 running watts of power with gasoline.
  • Generates 10,800 starting watts with 8,100 running watts with propane (LPG).
  • Powered by a 459 cc OHV 4 stroke engine with a low oil alert light and low oil automatic shutdown.
  • Large 7 gallon gasoline fuel tank provides average run time of 7 hours at 100% load and 9 hours at 50% load.
  • Equipped with Electric Start capability for quick and convenient start-up.
  • Outlets include 4 x GFCI 120V 20A NEMA5-20R, 1 x 120V 30A NEMAL 5-30R, 1 x 120/240V 30A NEMA L-14-30R, 1 x 12V83A Multifunction Port USB Ready. All outlets include Rubber Covers for an additional layer of safety.

Additional Attributes:

Brand A-iPower
Wattage 12000 watts
Fuel Type Electric
Power Source Fuel Powered
Item Weight 214 Pounds
Voltage 240 Volts

The generator includes a manual for user guidance. It comes in a striking red and grey color scheme. The A-iPower SUA12000ED is priced at $1,199.99.

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Summary of Specs: Westinghouse WGen9500TFc vs A-iPower SUA12000ED

Specifications Westinghouse WGen9500TFc A-iPower SUA12000ED
Brand Westinghouse Outdoor Power Equipment A-iPower
Peak Watts (Gasoline) 12500 12000
Running Watts (Gasoline) 9500 9000
Peak Watts (Propane) 11200 10800
Running Watts (Propane) 8500 8100
Engine Size 457cc 459cc
Fuel Tank Size 6.6 Gallons 7 Gallons
Run Time at 100% Load (Gasoline) Up to 12 Hours 7 Hours
Weight 208.34 Pounds 214 Pounds
Voltage 240 Volts 240 Volts
Price $1,082.09 $1,199.99

User reviews of Westinghouse WGen9500TFc

Summary of Positive User Reviews for Westinghouse WGen9500TFc

  • Users appreciate the tri-fuel capability of the generator, with its ability to operate on gasoline, propane, or natural gas, providing flexibility and convenience in various situations.
  • Many reviewers were impressed with the power and efficiency of the generator, stating it had no trouble handling whole house loads, including multiple refrigerators, freezers, and air conditioning units.
  • The generator’s packaging and included accessories were highly praised. Users noted that things like hoses for different fuel types, a funnel for oil, and even a tool kit were included, which they found helpful and considerate.
  • Reviewers found the generator to be easy to assemble and start, with clear instructions. Many were able to get it running on the first attempt.
  • The noise level of the generator was generally found to be acceptable, with some users noting it was quieter than other generators in its class.
  • Some users noted the generator’s built-in CO sensor for safety, which shuts down the unit if elevated levels of CO are detected, as a valuable feature.
  • Several users commented positively on the generator’s affordability compared to whole home standby units, while still providing ample power for home essentials.
  • The remote start feature was also appreciated, allowing users to start the generator in inclement weather from a distance.
  • Reviewers also had positive experiences with the delivery and customer service, noting timely delivery, courteous delivery people, and responsive service from Amazon and Westinghouse.
  • There were also mentions of the generator being a solid and well-made product, with robust construction and durable parts.

Summary of Critical Reviews for Westinghouse WGen9500TFc

  • The product was received with a different brand of circuit breaker for 30 amp than what was advertised in the photos or other breakers on the control panel. Moreover, there was a dent on the support bar, despite there being no visible damage to the shipping box, indicating mishandling before packaging.
  • Another user had difficulty finding the BTU requirements for the generator they were considering buying from Westinghouse. The online chat service was unavailable and their email received no response. Their call to customer service required a long wait and the promise of a response in 24 to 48 hours. This experience made the user reconsider their purchase due to poor customer service.

User reviews of A-iPower SUA12000ED

Summary of Positive User Reviews of A-iPower SUA12000ED

  • Many users praised the generator for its power, stating it runs tools better than a wall plug and handles heavy-duty use well.
  • Several users reported that the assembly of the generator was easy and it started up promptly after setup.
  • Users also found the instructions straightforward and easy to understand.
  • Despite it being a bit loud, users were happy with its performance during power outages. It was able to power various appliances and even HVAC units when used cautiously.
  • The generator has been described as reliable, with one user highlighting that it ran for 74 hours straight during a power outage without any issue.
  • It was also noted that the machine is well-constructed and robust. One user mentioned that the generator looked built for heavy-duty use and nothing felt cheap or poorly designed.
  • Some users appreciated its functionality and completeness.
  • The generator was also praised for its value for money and reasonable price given its capabilities.

Summary of Critical Reviews for A-iPower SUA12000ED

  • Several users reported poor customer service, stating the company was unresponsive when they needed support.
  • Problems with oil change were mentioned, specifically the drain plug bolt being difficult to remove.
  • Some customers received their generator in a damaged condition.
  • Issues with the functionality of breakers on the household receptical plugs were reported, rendering the generator useless for some buyers.
  • There were several instances of the generator stopping unexpectedly after few hours of operation, even with professional setup and maintenance.
  • Reliability issues were a common complaint, with some generators experiencing catastrophic engine failure within less than 60 hours of usage.
  • Oil leakage was another issue, with one instance being due to a smashed valve cover.
  • One user reported a significant engine problem, with the motor failing after just 10 hours of use.
  • Broken pull strings were reported in some of the units ordered.
  • Finally, some customers experienced issues with the electric start not working, and delays in receiving replacement parts from the company.
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Pros and Cons of the compared products

Pros and Cons of Westinghouse WGen9500TFc

Pros Cons
Tri-fuel capability, operating on gasoline, propane, or natural gas The product was received with a different brand of circuit breaker than advertised
Powerful and efficient, handles whole house loads, including multiple appliances Signs of mishandling before packaging, such as a dent on the support bar
Well-packed with helpful accessories, including hoses for different fuel types, a funnel for oil, and a tool kit Difficulty in finding BTU requirements and unavailability of customer service
Easy to assemble and start, with clear instructions
Acceptable noise level, quieter than other generators in its class
Features a built-in CO sensor for safety
Affordable compared to whole home standby units
Remote start feature allows starting from a distance during inclement weather
Positive experiences with delivery and customer service
Solid and well-made product with robust construction and durable parts

Pros and Cons of A-iPower SUA12000ED

Pros Cons
Powerful, running tools better than a wall plug and handles heavy-duty use well Poor customer service, with the company being unresponsive
Easy assembly and prompt start-up Problems with oil change, specifically difficult to remove drain plug bolt
Instructions are straightforward and easy to understand Some generators received in damaged condition
Performance during power outages, powering various appliances and HVAC units Issues with the functionality of breakers on the household receptical plugs
Reliable, with instances of running for 74 hours straight without any issue Unexpected stoppages after few hours of operation, even with professional setup
Well-constructed and robust, built for heavy-duty use Reliability issues with some generators experiencing catastrophic engine failure
Functional and complete Oil leakage, sometimes due to smashed valve cover
Value for money and reasonably priced for its capabilities Significant engine problems, with the motor failing after just 10 hours of use
Broken pull strings reported in some units
Issues with the electric start not working and delays in receiving replacement parts

Conclusion

In conclusion, both the Westinghouse WGen9500TFc and the A-iPower SUA12000ED are powerful and reliable generators, each with their unique features and benefits. Your choice largely depends on your specific needs – whether you require more power, longer run time, or special features like remote start. Considering the price, the Westinghouse WGen9500TFc offers a slightly better value for its features and capacity. However, the A-iPower SUA12000ED provides a larger fuel tank and equivalent power, making it a viable option for longer run times or larger power requirements.