DuroMax XP12000HX Overview

The DuroMax XP12000HX is a dual fuel portable generator with a maximum capacity of 12,000 watts. It operates on either gasoline or propane, providing flexibility in fuel choice. The generator is designed to automatically shut down when an unsafe level of carbon monoxide is detected, thanks to DuroMax’s “CO Alert Technology”.

• All-new control center that includes a digital multimeter, push-button start, and a front-facing fuel interface.
• The digital multimeter displays voltage, frequency, total hours run, and hours until the recommended maintenance.
• Built with a powerful 460cc OHV DuroMax engine.
• All copper windings designed to ensure the longevity of the generator.
• Comes with a fully loaded power panel that includes four 120V GFCI household outlets, one 120V 30AMP outlet, one 120/240V 30AMP twist-lock outlet, and a heavy-duty 120/240V 50AMP outlet. This makes it transfer switch ready!

Attributes	Specifications
Brand	DuroMax
Wattage	12000 watts
Fuel Type	Gasoline / Propane
Power Source	Gas
Item Weight	222 Pounds
Voltage	240 Volts
Output Wattage	12000 Watts
Special Feature	Electric
Included Components	Generator
Color	Blue

The DuroMax XP12000HX is available at a price of $1,099.00.

WEN DF1100T Overview

The WEN DF1100T is a dual fuel portable generator that can deliver up to 11,000 watts. This generator allows switching between gasoline and propane with the simple turn of the selection dial. The generator features a 457cc 4-stroke OHV engine, which can be started electrically.

• Has a capacity of 11,000 surge watts and 8,300 running watts when using gasoline; 9,500 surge watts and 7,500 running watts when using propane.
• Voltage can easily switch from 120V to 240V, making it ideal for transfer switches and emergency backup.
• Features a 6.6-gallon tank, which provides up to 8.5 hours of half-load run time.
• Comes with four 120V GFCI outlets (5-20R), a 120V 30A twist-lock outlet (L5-30R), a 120V/240V 50A outlet (NEMA 14-50R), and a 12V DC cigarette-lighter-style plug. Also includes a bottle of oil, a 47-inch LPG connection hose, and a two-year warranty.

Attributes	Specifications
Brand	WEN
Wattage	11000 watts
Fuel Type	Electric
Power Source	Fuel Powered
Item Weight	214 Pounds
Voltage	120 Volts
Output Wattage	11000 Watts
Special Feature	Electric
Included Components	Dual-Fuel Generator
Color	Black

The WEN DF1100T is priced at $789.99.

Summary Table of Specifications

Attributes	DuroMax XP12000HX	WEN DF1100T
Brand	DuroMax	WEN
Wattage	12000 watts	11000 watts
Fuel Type	Gasoline / Propane	Electric
Power Source	Gas	Fuel Powered
Item Weight	222 Pounds	214 Pounds
Voltage	240 Volts	120 Volts
Output Wattage	12000 Watts	11000 Watts
Special Feature	Electric	Electric
Included Components	Generator	Dual-Fuel Generator
Color	Blue	Black
Price	$1,099.00	$789.99

User reviews of DuroMax XP12000HX

Summary of Positive Reviews of DuroMax XP12000HX

• Many users praised the generator’s ability to run on natural gas, highlighting its effectiveness as a less expensive alternative to a whole-house solution. The presence of a 50-amp outlet was also commended for its ability to handle heavy loads.
• Users found the assembly process straightforward, with the generator stated to start up immediately and run smoothly.
• Positive reviews noted the generator’s power and capacity to handle heavy loads such as air conditioning units, refrigerators, and power tools, even during extended use. Some users mentioned it managed a 60% load without any issues.
• The dual-fuel feature was appreciated by users, although some had issues starting with propane that were resolved with customer service and spark plug replacement. The generator was deemed a good buy for small house storm backup.
• Some users noted the generator’s potential to damage grass due to hot air venting, and recommended placing it on a non-flammable surface. It was also suggested to install a hard start kit on the AC unit to prevent voltage drops.
• The generator was described as an ‘absolute beast’ in terms of power and durability. Despite some assembly issues, overall satisfaction was high. Users also highlighted the importance of regular maintenance to ensure longevity.
• While customer service was criticized by some users, others praised the service they received. The quality, sturdiness, and cost-effectiveness of the product were greatly appreciated.
• Easy setup and operation were common positive aspects mentioned by users. The generator’s effectiveness as a backup power source for the house was also emphasized.

Summary of Critical Reviews of DuroMax XP12000HX

• Several users complained about the generator’s loud noise. Concerns were raised about the quality of the materials, such as plastic tires instead of rubber, and missing bolts. They also mentioned an abnormal rattling sound coming from the engine. Some users were dissatisfied with the lack of an auto choke feature, preventing remote start.
• One user reported that the screws holding the battery were welded too low, requiring a special bracket for a replacement battery. Despite this, the user mentioned that the generator runs well and documentation is good.
• Questions were raised about the generator’s ability to deliver the stated wattage, especially on propane. Some users experienced light dimming and flickering UPSs when their air conditioning and other appliances were running. One user noted that these issues were not encountered with another brand of generator.
• Users mentioned that the generator would not start in temperatures below 32 degrees unless it was stored in a temperature-controlled area. This made the generator unusable during winter months for those planning to store it outside in a generator shed.
• Several users had issues with fuel leaking out of the carburetor. One user mentioned that despite reaching out to DuroMax’s customer service multiple times, they had not received any responses.
• Concerns were raised about the lack of customer service and parts availability from DuroMax. Some users reported long wait times when calling customer service and difficulty obtaining replacement parts. One user suggested including an exploded parts diagram with part numbers for easier ordering.
• While some users had positive experiences with the generator, they reported initial problems such as missing parts upon delivery. One user had to build a special bracket for the battery due to missing parts, and another had to replace a broken casing. In some cases, users reported positive experiences with customer service in resolving these issues.
• Several users expressed dissatisfaction with the generator’s performance and the lack of support from both DuroMax and Amazon. However, one user praised DuroMax for their excellent customer service and willingness to replace a defective unit.

User reviews of WEN DF1100T

Summary of Positive User Reviews of WEN DF1100T

• Many customers were impressed with the generator’s dual fuel feature, allowing it to run on gasoline or propane.
• Users reported that the generator starts up easily and operates smoothly with no reported issues.
• The device is praised for its power output, able to run entire households, including heating and air conditioning systems, without difficulty.
• Several customers were satisfied with the generator’s durability and longevity, some even after extended periods of usage.
• Users appreciated the machine’s user-friendly design with easy access to engine parts for regular service and clear labeling.
• The generator’s noise level was considered tolerable by many users, comparing favorably with similar generators on the market.
• Some customers appreciated the generator’s value for money, considering it a good investment for backup power.
• There were positive remarks about the generator’s easy assembly and setup process.
• Several users noted the generator’s reliability during power outages, praising its performance and fuel efficiency.
• A few users mentioned that customer service was satisfactory, with readily available parts for repair and maintenance.

Summary of Critical User Reviews of WEN DF1100T

• Some customers reported issues with the generator not starting or running rough initially.
• A few users experienced problems with the dual fuel feature, specifically, the generator not functioning on gasoline.
• Customer service from WEN was criticized, with users citing snarky responses and slow response times, even when the product was under warranty.
• Several users encountered technical issues such as a faulty voltage regulator and hard-to-find replacement battery, suggesting some parts of the generator might be fragile or poorly made.
• One customer had to drive to a UPS center to retrieve the generator due to a discrepancy in the reported shipping weight.
• Some users had issues with the assembly of the generator, including missing parts and difficulty in returning the generator due to its size and the need to remove fuel, oil, wheels, and handles.
• A few users expressed concerns about the generator’s reliability in the long term, citing recurring problems even after repairs.
• One user reported an injury while trying to start the generator using the pull cord, stating that the handle broke.
• A few customers felt that the generator was poorly constructed and did not live up to the product’s hype.

Pros and Cons of the compared products

Pros and Cons of DuroMax XP12000HX

Pros

Benefits
Ability to run on natural gas, providing a less expensive alternative to a whole-house solution.
Presence of a 50-amp outlet, enabling it to handle heavy loads.
Easy assembly process with immediate start-up and smooth running.
Powerful enough to handle heavy loads, including air conditioning units, refrigerators, and power tools.
Features dual-fuel capability, adding to its versatility.
High power and durability, described as an ‘absolute beast’.
Customer service praised by some users, despite some criticisms.
Easy setup and operation, making it user-friendly.
Effective as a backup power source for the house.

Cons

Drawbacks
Loud noise during operation.
Quality concerns regarding materials used, such as plastic tires and missing bolts.
Lack of an auto choke feature, preventing remote start.
Issues with delivering the stated wattage, especially on propane.
Cannot start in temperatures below 32 degrees unless stored in a temperature-controlled area.
Reports of fuel leakage from the carburetor.
Lack of customer service and difficulties in obtaining replacement parts.
Initial problems such as missing parts upon delivery.
Dissatisfaction with the generator’s performance and lack of support from DuroMax and Amazon.

Pros and Cons of WEN DF1100T

Pros

Benefits
Dual fuel feature, allowing the generator to run on gasoline or propane.
Easy startup and smooth operation with no reported issues.
High power output, able to run entire households including heating and air conditioning systems.
Durability and longevity, even after extended periods of usage.
User-friendly design with easy access to engine parts and clear labeling.
Tolerable noise level, comparing favorably with similar generators on the market.
Good value for money, considered a worthwhile investment for backup power.
Easy assembly and setup process.
Reliability during power outages, with efficient fuel usage.
Satisfactory customer service with readily available parts for repair and maintenance.

Cons

Drawbacks
Initial startup issues, with the generator running rough or not starting at all.
Problems with the dual fuel feature, specifically not functioning on gasoline.
Poor customer service from WEN, with slow responses and snarky comments.
Technical issues such as a faulty voltage regulator and hard-to-find replacement battery.
Issues with assembly, including missing parts and difficult return process due to generator size.
Concerns about long-term reliability, with recurring issues even after repairs.
Reports of injury due to breaking pull cord handle.
Perceived poor construction quality and failure to live up to product hype.

Conclusion

In conclusion, choosing the right generator depends on your specific needs. If you need more power and have a higher budget, the DuroMax XP12000HX may be the right choice. However, if you’re looking for a more affordable option, the WEN DF1100T offers slightly less power but at a lower price. Both generators provide the flexibility of dual fuel options, allowing you to choose between gasoline and propane, or in the case of the WEN DF1100T, electric power. Always consider your power needs, budget, and preferred fuel type before making a decision.