Unraveling the Best: DuroMax XP12000HX and Generac GP17500E Generators Compared

Overview of DuroMax XP12000HX

The DuroMax XP12000HX is a dual fuel portable generator with a power rating of 12,000 watts. It is approved in all 50 states and comes in a striking blue color. This generator is designed to run on either gasoline or propane, offering the user flexibility in fuel choice. It is priced at $1,099.00.

One of the standout features of the DuroMax XP12000HX is the all-new control center, which includes a digital multimeter, push-button start, and a front-facing fuel interface, making it simple to change the fuel type within seconds. The digital multimeter provides useful information, displaying voltage, frequency, total hours run, and hours until the next recommended maintenance.

The generator is equipped with DuroMax’s “CO Alert Technology”. This safety feature will automatically shut down the generator if an unsafe level of carbon monoxide is detected, adding an extra layer of protection for the user.

Under the hood, the DuroMax XP12000HX is powered by a robust 460cc OHV DuroMax engine. All the windings are made of copper, ensuring the generator’s durability over the years. The power panel is fully loaded, including four 120V GFCI household outlets, one 120V 30AMP outlet, one 120/240V 30AMP twist-lock outlet, and a heavy-duty 120/240V 50AMP outlet, making it transfer switch ready.

Attributes Details
Brand DuroMax
Wattage 12000 watts
Fuel Type Gasoline / Propane
Power Source Gas
Item Weight 222 Pounds
Voltage 240 Volts
Output Wattage 12000 Watts
Special Feature Electric
Included Components Generator
Color Blue

Overview of Generac GP17500E

The Generac GP17500E is a high-powered portable generator with a maximum output of 17,500 watts. It is available for purchase in 49 states and is CSA approved. The generator is designed to deliver reliable backup power, making it suitable for both home use and jobsites. It has a substantial price tag of $3,649.00.

The Generac GP17500E brings unmatched power to the table, being the most powerful portable generator in its class. It is equipped with a robust 992cc OHVI engine to ensure reliable and consistent power output for all your needs. A convenient electric start mechanism, complete with an included battery, simplifies the startup process. Additionally, a plug-in battery charger jack ensures the battery remains charged and ready for use.

The generator comes with several features that enhance its efficiency. These include an hour meter for tracking usage, low-oil level shutdown for engine protection, and idle control to reduce noise and conserve fuel. The GP17500E has a large 16-gallon fuel tank, offering up to 10 hours of run time at 50% load. This ensures continuous operation and a reliable power supply.

The Generac GP17500E is built to last. It features a hardened 1-1/4″ steel tube cradle for added durability and strength. For ease of transport and security, it also includes an integrated lifting eye.

Attributes Details
Brand Generac
Wattage 17500 watts
Fuel Type Gasoline
Power Source Gas-Powered
Recommended Uses For Product Security
Item Weight 390 Pounds
Voltage 120 Volts
Output Wattage 17500 Watts
Special Feature Electric
Included Components Generator
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Comparison of DuroMax XP12000HX and Generac GP17500E

Specifications DuroMax XP12000HX Generac GP17500E
Brand DuroMax Generac
Wattage 12000 watts 17500 watts
Fuel Type Gasoline / Propane Gasoline
Power Source Gas Gas-Powered
Recommended Uses For Product N/A Security
Item Weight 222 Pounds 390 Pounds
Voltage 240 Volts 120 Volts
Output Wattage 12000 Watts 17500 Watts
Special Feature Electric Electric
Included Components Generator Generator
Color Blue N/A
Price $1,099.00 $3,649.00

User reviews of DuroMax XP12000HX

Positive User Reviews Summary of DuroMax XP12000HX

  • Users appreciate the ability of the DuroMax XP12000HX to run on natural gas, providing a cost-effective alternative to a whole-house generator. Its 50-amp outlet is a major advantage, making it capable of operating smaller AC units and most appliances.
  • Customers praise the generator for its easy assembly and immediate startup. Its robust build and smooth operation have left users satisfied.
  • Despite its weight, the generator is appreciated for its performance, handling heavy loads with ease. It is noted to be a great choice for cabins or similar uses.
  • Users approve of its dual fuel capacity, although some had to replace the default spark plug for it to work with propane. It’s seen as a good backup generator for small houses in case of weather crises.
  • Despite some minor issues regarding heat and noise, the power and capability of the generator to run heavy appliances like 3-ton AC units have been applauded.
  • Customers have highlighted the generator’s robustness and strength, calling it an absolute beast. Despite some minor issues with the idle control, the overall quality and performance of the generator have been praised.
  • While some users have criticized the lack of customer service, the generator’s performance in providing whole house power has been approved.
  • Customers are impressed with the quality, cost effectiveness, and ruggedness of the product. The excellent customer service and assistance are also commended.
  • Users find the generator easy to set up and operate, with the push button feature being convenient. The seller’s quick response to queries and delivery issues is appreciated.
  • Its robust packaging, clear instructions, and easy startup have left customers satisfied. The generator is seen as a great backup power solution for a house.

Critical User Reviews Summary of DuroMax XP12000HX

  • Some users reported the generator to be loud and cheaply made, with concerns about its durability. They also faced issues with high idle settings and lack of auto choke feature, limiting the possibility of remote start.
  • Issues with assembly were noted, such as welded screws positioned too low for a standard battery replacement. However, the generator runs well and comes with comprehensive documentation.
  • Customers reported the generator struggling to deliver its advertised wattage on propane, leading to light dimming and UPS flickering. There are concerns about its performance under heavy loads.
  • There are reports of the generator failing to start in temperatures below 32 degrees, making it unsuitable for outside storage in colder climates without significant warming efforts.
  • Some customers faced issues with leaking carburetors and poor customer service, leading to the handling of repairs personally. This was a significant concern for those without the mechanical skills to fix the issue themselves.
  • The generator was criticized for its lack of a support network, with users left on hold for lengthy periods. This led to questions about long-term value due to difficulties in obtaining parts and accessing service centers.
  • Some users had to deal with missing parts upon delivery, making the generator unusable. While customer service was responsive in some cases, there were instances of still missing parts even after replacements were sent.
  • There were instances of damage upon delivery, although manufacturers were responsive in providing replacements. Customers suggested checking the product immediately upon delivery to avoid such issues.
  • Some users had issues with missing parts upon assembly, making the generator unusable. Although the manufacturer was responsive, some parts were still missing, leading to further delays.
  • A few customers reported receiving defective units that would not start, leading to frustrating experiences with customer service. However, some were able to resolve their issues directly with the manufacturer.

User reviews of Generac GP17500E

Positive User Reviews Summary for Generac GP17500E

  • Users appreciated the detailed assembly illustration, even though some found it challenging due to the small size and lack of instructions. Despite initial assembly difficulties, users were overall pleased with the product and would recommend it.
  • The in-built elapsed-hours meter and the retainer string on the gas cap were highlighted as thoughtful features. The generator’s performance was described as noticeably hotter compared to previous models but was expected due to its larger capacity.
  • Users praised the generator for its durability, reliability, and performance during power outages. Some users noted that this generator was a cost-effective alternative to installing a full-house model.
  • Many users reported the generator to be fuel-efficient, especially when operating under low load. It was appreciated for its ability to power heavy-duty appliances, including air conditioning units, heat pumps, and water heaters.
  • The generator was complimented for its impressive size and power output. However, some users pointed out the challenges of moving this heavy unit, suggesting modifications such as replacing the stock tires or adding additional wheels for easier mobility.
  • Users commented positively on the generator’s noise level, stating that the exhaust noise was surprisingly quiet. Some users built sheds to house the generator, further reducing noise levels.
  • The generator’s longevity was praised, with one user reporting that the unit was still going strong after ten years of use. Users appreciated the generator’s ability to support their homes during extended power outages.
  • Finally, the generator’s American craftsmanship was admired, with users noting its robust and heavy-duty build. The generator was described as the “F350 of pickup trucks,” signifying its superior performance and reliability.

Critical User Reviews Summary for Generac GP17500E

  • Some users reported the generator’s failure after a certain period of use, with some stating that the latest models are of lower quality as they experienced oil leaks from various parts of the generator.
  • The generator’s starting process was described as tricky due to a poorly calibrated choke throttle. Users faced difficulties in starting and keeping the generator running until it warmed up, leading to drained batteries.
  • Users criticized the loud noise produced by the generator, with some having to make modifications such as moving the fuel tank due to high operating temperatures. The generator was also described as “rough around the edges”.
  • Certain users were disappointed with the generator’s inability to run heavy-duty appliances at full capacity, such as air conditioning units. They warned that trying to do so could potentially damage these appliances.
  • Users reported receiving defective units with problems such as leaking fuel shut-off, dead batteries, and fuel spewing out of the exhaust. Some users faced difficulties in getting these issues resolved due to what they perceived as poor customer service from Generac.
  • Frustrations were expressed over the generator’s heavy weight and the lack of adequate delivery and installation assistance. Users also reported issues with flat tires and damaged parts upon delivery.
  • Finally, some users reported a complete system failure after a short period of use and were dissatisfied with the handling of their issues by the seller and Generac’s customer service.
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Pros and Cons of the compared products

Pros and Cons of DuroMax XP12000HX

Pros of DuroMax XP12000HX

  • The DuroMax XP12000HX can run on natural gas, providing a cost-effective alternative to whole-house generators. Its 50-amp outlet allows it to operate smaller AC units and most appliances.
  • Users praised the generator for its easy assembly and immediate startup. They were satisfied with its robust build and smooth operation.
  • Despite its weight, the generator performs well, handling heavy loads with ease. It’s a popular choice for cabins or similar uses.
  • The generator has dual fuel capacity, which users found to be a good backup for small houses during weather crises, despite needing to replace the default spark plug for it to work with propane.
  • Users noted that even with minor issues regarding heat and noise, the generator’s power and capability to run heavy appliances like 3-ton AC units were impressive.
  • The generator’s robustness and strength have been highlighted, with users acknowledging its high quality and performance despite some minor issues with the idle control.
  • Customers complimented the generator’s performance in providing whole house power, despite some criticism regarding customer service.
  • Users appreciated the generator’s quality, cost-effectiveness, and ruggedness. Excellent customer service and assistance were also commended.
  • The generator has been found easy to set up and operate, with features like the push button being convenient. The seller’s quick response to queries and delivery issues has been appreciated.
  • Customers were satisfied with the generator’s robust packaging, clear instructions, and easy startup. It’s seen as a great backup power solution for a house.

Cons of DuroMax XP12000HX

  • Some users found the generator to be loud and questioned its durability. They had issues with high idle settings and lack of auto choke feature, limiting the possibility of remote start.
  • Issues with assembly, such as welded screws positioned too low for a standard battery replacement, were reported. However, the generator runs well and comes with comprehensive documentation.
  • Customers reported the generator struggling to deliver its advertised wattage on propane, leading to light dimming and UPS flickering. There are concerns about its performance under heavy loads.
  • There are reports of the generator failing to start in temperatures below 32 degrees, making it unsuitable for outside storage in colder climates without significant warming efforts.
  • Some customers faced issues with leaking carburetors and poor customer service, leading to the handling of repairs personally. This was a significant concern for those without the mechanical skills to fix the issue themselves.
  • Lack of a support network was criticized, with users left on hold for lengthy periods. This led to questions about long-term value due to difficulties in obtaining parts and accessing service centers.
  • Some users had to deal with missing parts upon delivery, making the generator unusable. While customer service was responsive in some cases, there were instances of still missing parts even after replacements were sent.
  • Damage upon delivery was reported, although manufacturers were responsive in providing replacements. Customers suggested checking the product immediately upon delivery to avoid such issues.
  • Missing parts upon assembly was another issue, making the generator unusable. Although the manufacturer was responsive, some parts were still missing, leading to further delays.
  • A few customers reported receiving defective units that would not start, leading to frustrating experiences with customer service. However, some were able to resolve their issues directly with the manufacturer.

Pros and Cons of Generac GP17500E

Pros of Generac GP17500E

  • Users appreciated the detailed assembly illustration and were overall pleased with the product, recommending it despite initial assembly difficulties.
  • The in-built elapsed-hours meter and the retainer string on the gas cap were highlighted as thoughtful features. The generator’s performance was described as hotter compared to previous models due to its larger capacity.
  • The generator was praised for its durability, reliability, and performance during power outages. It was seen as a cost-effective alternative to installing a full-house model.
  • Many users reported the generator to be fuel-efficient, especially under low load. It was appreciated for its ability to power heavy-duty appliances, including air conditioning units, heat pumps, and water heaters.
  • The generator’s impressive size and power output were complimented, though some users pointed out challenges moving this heavy unit, suggesting modifications for easier mobility.
  • Users commented positively on the generator’s noise level, stating that the exhaust noise was surprisingly quiet. Some users built sheds to house the generator, further reducing noise levels.
  • The generator’s longevity was praised, with one user reporting the unit was still going strong after ten years of use. Users appreciated the generator’s ability to support their homes during extended power outages.
  • The generator’s American craftsmanship was admired, with users noting its robust and heavy-duty build. The generator was described as the “F350 of pickup trucks,” signifying its superior performance and reliability.

Cons of Generac GP17500E

  • Some users reported the generator’s failure after a certain period of use, with reports of oil leaks from various parts of the generator in the latest models.
  • The generator’s starting process was described as tricky due to a poorly calibrated choke throttle. Users faced difficulties in starting and keeping the generator running until it warmed up, leading to drained batteries.
  • Users criticized the loud noise produced by the generator, with some having to make modifications due to high operating temperatures. The generator was also described as “rough around the edges”.
  • Certain users were disappointed with the generator’s inability to run heavy-duty appliances at full capacity, such as air conditioning units. They warned that trying to do so could potentially damage these appliances.
  • Users reported receiving defective units with problems such as leaking fuel shut-off, dead batteries, and fuel spewing out of the exhaust. Some users faced difficulties in getting these issues resolved due to perceived poor customer service from Generac.
  • Frustrations were expressed over the generator’s heavy weight and the lack of adequate delivery and installation assistance. Users also reported issues with flat tires and damaged parts upon delivery.
  • Some users reported a complete system failure after a short period of use and were dissatisfied with the handling of their issues by the seller and Generac’s customer service.

Conclusion

In conclusion, both the DuroMax XP12000HX and the Generac GP17500E are excellent choices when it comes to portable generators. They are both packed with features that enhance their usability and efficiency. The DuroMax XP12000HX stands out with its dual fuel option and CO Alert Technology, while the Generac GP17500E offers unparalleled power and durability. Your final decision should depend on your specific power needs, budget, and preference for fuel type. Remember, a good generator is an investment, not just a purchase.