DuroMax XP12000HX Overview
The DuroMax XP12000HX is a Dual Fuel Portable Generator offering a power of 12000 watts. This gas or propane powered generator comes with an electric start and is approved for use in all 50 states. It is encased in a striking blue shell and is priced at $1,099.00.
| Brand | DuroMax |
|---|---|
| Wattage | 12000 watts |
| Fuel Type | GASOLINE / PROPANE |
| Power Source | Gas |
| Item Weight | 222 Pounds |
| Voltage | 240 Volts |
| Output Wattage | 12000 Watts |
| Special Feature | Electric |
| Included Components | Generator |
| Color | Blue |
One of the key features of the DuroMax XP12000HX is its all-new control center that includes a digital multimeter, push-button start, and a fuel interface situated at the front. The digital multimeter offers readouts for voltage, frequency, total run time, and hours remaining until recommended maintenance. This feature allows for quick and easy fuel type switching.
The generator operates on either gasoline or propane, lending flexibility and freedom in fuel choice. The device is designed with DuroMaxโs CO Alert Technology that automatically shuts down the unit if a dangerous level of carbon monoxide is detected.
The DuroMax XP12000HX is built using a robust 460cc OHV DuroMax engine and features all-copper windings intended to prolong the generator’s lifespan. The fully-loaded power panel includes four 120V GFCI household outlets, one 120V 30AMP outlet, one 120/240V 30AMP twist-lock outlet, and a heavy-duty 120/240V 50AMP outlet, making it ready for a transfer switch.
A-iPower SUA12000ED Overview
The A-iPower SUA12000ED is a Heavy Duty Portable Generator that delivers a power of 12000 watts. This gas and propane powered generator is equipped with an electric start, making it ideal for job sites, RVs, emergency backup for whole houses, and more. It sports a red and grey design and is priced at $1,199.99.
| Brand | A-iPower |
|---|---|
| Wattage | 12000 watts |
| Fuel Type | Electric |
| Power Source | Fuel Powered |
| Item Weight | 214 Pounds |
| Voltage | 240 Volts |
| Output Wattage | 12000 Watts |
| Special Feature | Electric |
| Included Components | Manual |
| Color | Red and grey |
The A-iPower SUA12000ED Dual Fuel generator boasts of delivering 12,000 starting watts with 9,000 running watts of power with gasoline, and 10,800 starting watts with 8,100 running watts with propane (LPG). It is powered by a potent 459 cc OHV 4 stroke engine, which includes a low oil alert light and low oil automatic shutdown. This feature helps to maintain the generator’s performance over the years.
With a large 7-gallon gasoline fuel tank, the generator provides an average runtime of 7 hours at full load and 9 hours at half load. The generator is also equipped with Electric Start capability, allowing for quick and convenient start-ups.
Regarding power outlets, the A-iPower SUA12000ED includes four GFCI 120V 20A NEMA5-20R, one 120V 30A NEMAL 5-30R, one 120/240V 30A NEMA L-14-30R, and one 12V83A Multifunction Port USB Ready. All outlets come with rubber covers for an additional layer of safety.
Summary of Specs: DuroMax XP12000HX and A-iPower SUA12000ED
| DuroMax XP12000HX | A-iPower SUA12000ED | |
|---|---|---|
| Brand | DuroMax | A-iPower |
| Wattage | 12000 watts | 12000 watts |
| Fuel Type | GASOLINE / PROPANE | Electric |
| Power Source | Gas | Fuel Powered |
| Item Weight | 222 Pounds | 214 Pounds |
| Voltage | 240 Volts | 240 Volts |
| Output Wattage | 12000 Watts | 12000 Watts |
| Special Feature | Electric | Electric |
| Included Components | Generator | Manual |
| Color | Blue | Red and grey |
| Price | $1,099.00 | $1,199.99 |
User reviews of DuroMax XP12000HX
Positive User Reviews of DuroMax XP12000HX
- Users appreciated the generator’s dual fuel capability, giving them the flexibility to run it on natural gas or propane.
- Many users reported that the generator started up effortlessly, demonstrating its reliability.
- The generator’s ability to power a variety of appliances including AC units, refrigerators, and power tools was highly praised by customers. It was also noted to handle heavy loads well.
- Customers praised the generator’s sturdy and well-built design, adding to its overall durability.
- Some users appreciated the digital gauge feature for load assessment.
- The generator was found to be cost-effective by many users, providing a reliable power solution without the high cost of a whole-house generator.
- Several users reported a positive experience with customer service, praising their responsiveness and assistance.
- Users also noted that the generator was easy to assemble, with clear and simple instructions.
- Some users appreciated the extra features like the idle controller switch, even though some had issues with it.
- However, efficiency was a concern for a few users, who felt the generator could have performed better in terms of fuel consumption.
Critical User Reviews of DuroMax XP12000HX
- Several users reported that the generator was too loud and felt cheaply made, with concerns about the durability of components such as the plastic tires.
- Some users experienced issues with missing parts upon delivery, leading to difficulties with assembly and operation.
- Many users expressed frustration over the lack of effective customer service from DuroMax, with long hold times and unresponsiveness to emails.
- Issues with the generator’s performance in cold weather were raised, with one user reporting that it would not start at all in temperatures below 32 degrees unless kept in a temperature-controlled area.
- A few users questioned the generator’s power output, observing issues such as light dimming and UPS flickering under heavy loads.
- Some users reported mechanical problems, including fuel leaking from the carburetor and a rattling/vibration sound from inside the engine.
- Users also expressed concerns about the generator’s long-term value due to a lack of a support network and the difficulty of obtaining replacement parts.
- Some users found the generator’s idle setting to be set too high, causing it to run at full speed.
- There were also reports of the generator failing to start on propane, despite the multi-fuel capability being one of its selling points.
- Some users found the recommended oil change frequency (every 20 hours) to be overly frequent.
User reviews of A-iPower SUA12000ED
Summary of Positive User Reviews of A-iPower SUA12000ED
- Many users praise the generator for its reliability, with several mentioning its ability to power multiple heavy-duty appliances, such as water heaters, AC units, welders, and plasma tools.
- The performance of the generator during power outages and storms has been highlighted positively by several users, who appreciated its continuous operation without any hiccups.
- Users also commend the generator for its easy assembly and start-up process. The instructions provided are generally found to be clear and easy to follow.
- The generator has been praised for its solid build and heavy-duty use. Users have compared the SUA12000ED favorably against other brands, highlighting its value for money.
- While some users mentioned the loudness of the generator, they felt the performance and reliability outweighed this minor inconvenience.
- The generator’s ability to function correctly with various loads was mentioned positively, with users appreciating the generator’s ability to handle the starting load of heavy appliances without any significant issues.
- Users appreciated the company’s fast delivery and customer service, specifically mentioning expedited shipping during emergencies.
- Despite its heavy-duty capabilities, the generator is found to be reasonably priced compared to other brands with similar power output.
Summary of Critical User Reviews of A-iPower SUA12000ED
- Several users have reported difficulties in contacting customer support, with complaints regarding unanswered calls and lack of follow-up.
- Some users faced issues with the oil change process, specifically mentioning problems with removing the drain plug bolt.
- There were instances of damage upon delivery, with users receiving the generator in a damaged state.
- Several users experienced technical issues with the generator, such as malfunctioning AC breaker switches, making the generator ineffective during power outages.
- There were cases of the generator failing after a few hours of operation, with some users labelling the generator as unreliable.
- Some users reported catastrophic engine failures, even with minimal total hours of operation. This was a major concern for users who rely on the generator during emergencies, such as hurricanes.
- Issues with oil leakage were reported by some users, leading to inconvenience and additional costs.
- Some users reported faulty pull strings on their generators, leading to difficulties in starting the engine.
- Delays in receiving replacement parts under warranty were a concern for some users, leading to dissatisfaction with the company’s after-sales service.
Pros and Cons of the compared products
Pros and Cons of DuroMax XP12000HX
Pros
| Pros |
|---|
| Dual fuel capability allowing flexibility in fuel choice (natural gas or propane) |
| Easy startup showcasing its reliability |
| Ability to power a wide range of appliances and handle heavy loads effectively |
| Sturdy and well-built design contributing to durability |
| Digital gauge feature for load assessment |
| Cost-effective alternative to a whole-house generator |
| Positive customer service experiences |
| Easy assembly with clear instructions |
| Additional features such as the idle controller switch |
| Despite some issues, overall fuel efficiency |
Cons
| Cons |
|---|
| Reported loud noise and perceived cheap construction |
| Missing parts upon delivery causing assembly and operation difficulties |
| Lack of effective customer service |
| Performance issues in cold weather |
| Questions about actual power output |
| Mechanical problems such as fuel leakage and unusual engine sounds |
| Concerns about long-term value and availability of replacement parts |
| Idle setting perceived to be too high |
| Issues with starting the generator on propane |
| Recommended oil change frequency deemed too frequent |
Pros and Cons of A-iPower SUA12000ED
Pros
| Pros |
|---|
| Reliable performance with the ability to power multiple heavy-duty appliances |
| Consistent operation during power outages and storms |
| Easy assembly and start-up process with clear instructions |
| Solid build for heavy-duty use, offering value for money |
| Ability to handle various loads, including the starting load of heavy appliances |
| Fast delivery and customer service |
| Reasonably priced considering its heavy-duty capabilities |
Cons
| Cons |
|---|
| Difficulties contacting customer support |
| Issues with the oil change process |
| Instances of damage upon delivery |
| Technical issues such as malfunctioning AC breaker switches |
| Reports of generator failure after a few hours of operation |
| Engine failures with minimal total hours of operation |
| Issues with oil leakage |
| Faulty pull strings causing difficulties in starting the engine |
| Delays in receiving replacement parts under warranty |
Conclusion
In conclusion, the choice between the DuroMax XP12000HX and the A-iPower SUA12000ED ultimately depends on your specific needs. Both generators offer ample power and features such as electric start and multi-fuel capabilities. However, the DuroMax XP12000HX offers a more comprehensive control center, while the A-iPower SUA12000ED offers a larger fuel tank and a variety of outlet options. Consider the specific requirements of your use case, whether it’s for a jobsite, RV, or home backup, and the associated costs to make the right choice.
