DuroMax XP12000EH Generator Overview
The DuroMax XP12000EH Generator is a powerful and versatile generator that can be used for home backup and RV use. It is a dual fuel generator, meaning it can run on either gasoline or propane, giving you the freedom to choose your fuel source. The generator is powered by a DuroMax 457cc OHV engine, which provides plenty of power for heavy loads.
With 12,000 starting watts and 9,500 running watts, the DuroMax XP12000EH can handle a variety of appliances and power tools. It features DuroMax MX2 technology, which allows you to get maximum power from each of the 120-volt receptacles. You can choose to operate the generator at both 120V and 240V simultaneously, or at 120V only with full power.
The DuroMax XP12000EH is equipped with a carburetor fuel delivery system and has an engine speed of 3600 RPM. It has a volt meter for easy monitoring of the voltage, and a cast iron sleeve for durability. The engine cooling type is forced air.
One of the standout features of the DuroMax XP12000EH is its dual fuel technology, which gives you the flexibility to choose between propane and gasoline. This generator is also EPA and CARB approved for use in all 50 states, ensuring its compliance with environmental regulations.
The DuroMax XP12000EH is a heavy-duty and portable generator, weighing 224 pounds. It comes with a generator wheel kit, generator tool kit, and a 12V generator battery. The package also includes the DuroMax operating manual.
In summary, the DuroMax XP12000EH Generator is a reliable and powerful generator that offers the flexibility of dual fuel technology. With its heavy-duty construction and portable design, it is suitable for both home backup and RV use.
| Brand | DuroMax |
|---|---|
| Wattage | 12,000 watts |
| Fuel Type | Dual Fuel (Gasoline/Propane) |
| Power Source | Gas |
| Item Weight | 224 Pounds |
| Voltage | 240 Volts |
| Output Wattage | 12,000 Watts |
| Special Feature | Portable, Heavy-Duty |
| Included Components | DuroMax XP12000EH Electric Start Generator, 12V Generator Battery, Generator Wheel Kit, Generator Tool Kit, DuroMax Operating Manual |
| Color | Black and Blue |
Westinghouse WGen9500TFc Generator Overview
The Westinghouse WGen9500TFc Generator is a powerful and versatile generator that is designed for home backup use. It is a tri-fuel generator, meaning it can run on gasoline, propane, or natural gas, giving you multiple options for fuel. The generator has a peak wattage of 12,500 watts and a running wattage of 9,500 watts when using gasoline.
The Westinghouse WGen9500TFc features a remote start function, which allows you to easily start the generator with the included key fob. It also has electric and recoil start options for added convenience. The generator has a run time of up to 12 hours on a 6.6-gallon fuel tank, which has a fuel gauge for easy monitoring.
This generator is powered by a heavy-duty 457cc Westinghouse 4-stroke OHV engine, which features a long-lasting cast iron sleeve. It has automatic low oil and carbon monoxide (CO) shutdown for added safety. The generator also has a digital hour meter for keeping track of usage.
The Westinghouse WGen9500TFc has multiple outlets, including two GFCI 120V 5-20R standard household receptacles, one transfer switch ready 120V L14-30R, and one RV ready 120/240V 14-50R. All outlets have rubber covers for added safety.
This generator comes with a remote start key fob, 12V battery charger, oil, oil funnel, tool kit, and user’s manual. It is plug-and-play, meaning it is ready to use right out of the box with minimal assembly required.
All Westinghouse portable generators are functionally tested in the factory and may contain minimum residual oil and/or fuel smell. They are EPA and CARB compliant, ensuring their compliance with environmental regulations. The Westinghouse WGen9500TFc is backed by a 3-year limited service, labor, and parts coverage, as well as a nationwide customer service network.
| Brand | Westinghouse Outdoor Power Equipment |
|---|---|
| Wattage | 12,500 watts |
| Fuel Type | Tri-Fuel (Gasoline/Propane/Natural Gas) |
| Power Source | Fuel Powered (Electric) |
| Recommended Uses For Product | Residential |
| Item Weight | 208.34 Pounds |
| Voltage | 240 Volts |
| Output Wattage | 12,500 Watts |
| Special Feature | Electric Start, Super Quiet, Low Oil Shutdown, Muffler, Hour Meter, Tri-Fuel, Fuel Gauge, Digital Display, Portable, Foldable Handle, Overload Protection, Automatic Voltage Regulation, Remote Start, CO Sensor |
| Included Components | Oil Bottle, Oil Funnel, Spark Plug Wrench, Remote, Propane Regulator/Hose, Battery Float Charger |
In summary, the Westinghouse WGen9500TFc Generator is a powerful and reliable generator that offers the flexibility of tri-fuel technology. With its remote start function and multiple outlets, it is suitable for home backup use. The generator comes with a range of included components and is backed by a 3-year limited warranty and nationwide customer service network.
Generators Comparison: DuroMax XP12000EH vs Westinghouse WGen9500TFc
| DuroMax XP12000EH | Westinghouse WGen9500TFc | |
|---|---|---|
| Brand | DuroMax | Westinghouse Outdoor Power Equipment |
| Wattage | 12,000 watts | 12,500 watts |
| Fuel Type | Dual Fuel (Gasoline/Propane) | Tri-Fuel (Gasoline/Propane/Natural Gas) |
| Power Source | Gas | Fuel Powered (Electric) |
| Recommended Uses For Product | N/A | Residential |
| Item Weight | 224 Pounds | 208.34 Pounds |
| Voltage | 240 Volts | 240 Volts |
| Output Wattage | 12,000 Watts | 12,500 Watts |
| Special Feature | Portable, Heavy-Duty | Electric Start, Super Quiet, Low Oil Shutdown, Muffler, Hour Meter, Tri-Fuel, Fuel Gauge, Digital Display, Portable, Foldable Handle, Overload Protection, Automatic Voltage Regulation, Remote Start, CO Sensor |
| Included Components | DuroMax XP12000EH Electric Start Generator, 12V Generator Battery, Generator Wheel Kit, Generator Tool Kit, DuroMax Operating Manual | Oil Bottle, Oil Funnel, Spark Plug Wrench, Remote, Propane Regulator/Hose, Battery Float Charger |
| Color | Black and Blue | N/A |
In summary, the DuroMax XP12000EH and Westinghouse WGen9500TFc generators have similar wattage outputs, with the DuroMax model offering 12,000 watts and the Westinghouse model offering 12,500 watts. The DuroMax generator is a dual fuel generator that can run on gasoline or propane, while the Westinghouse generator is a tri-fuel generator that can run on gasoline, propane, or natural gas.
The DuroMax generator is powered by a DuroMax 457cc OHV engine, while the Westinghouse generator is powered by a heavy-duty 457cc Westinghouse 4-stroke OHV engine. Both generators have features such as electric start, fuel gauges, and portable designs. The DuroMax generator weighs 224 pounds, while the Westinghouse generator weighs 208.34 pounds.
When it comes to special features, the DuroMax generator is described as heavy-duty, while the Westinghouse generator offers a range of features including super quiet operation, low oil shutdown, a muffler, an hour meter, and a CO sensor.
Overall, both generators have their own unique features and capabilities, making them suitable for different needs and preferences.
User reviews of DuroMax XP12000EH
Positive reviews of the DuroMax XP12000EH include its large size for a portable generator, its ability to power a homestead or farm, its reliability during power outages, its fuel efficiency, and its ability to power an entire house including the AC. Customers appreciate the dual fuel option and the easy set-up and operation. The generator is praised for its performance and durability, as well as its relatively low noise level. Some customers mention the need for additional tools and accessories, such as pneumatic tires and a longer oil funnel, but overall, the reviews are positive and recommend the DuroMax XP12000EH as a good buy.
**Critical user reviews of DuroMax XP12000EH:**
**1.** The generator arrived in a damaged shipping container with multiple dents and scratches. The vents, gas tank, and wheels were all damaged. The wheels also go flat easily. Despite the damage, the generator started up fine and generated electricity. However, the question remains whether it’s worth keeping a damaged generator with cheap wheels. The customer plans to discuss this with Amazon and update the review accordingly.
**2.** The generator is powerful but loud, especially at idle. There was no setup guide included, and common 50A cables cannot be used without removing the rear wheel. The high noise level and idle level are also drawbacks. On the positive side, the mobility is good, and the handles and lift bar make it easy to move. The bolts are tightened well, and the controls and connections are easily accessible. However, the lack of clear instructions and some design flaws are disappointing.
**3.** The generator worked well for about 20 hours of use over 2 years, but then it stopped generating power. The customer contacted customer service, who shipped new parts, but they didn’t solve the issue. The local repair shop was unresponsive and had the generator for 3 months without fixing it. Eventually, the customer contacted DuroMax, who agreed to send a completely new generator. The warranty support was good, but the overall experience with the generator’s durability was not satisfactory.
**4.** The generator is noisy but powerful. The shipping took a while, but it arrived on time. The customer plans to get a sound barrier for it.
**5.** The lack of clear instructions and poor customer service are major issues. The battery cable was tucked under the gas tank, and it took a long time to figure it out. The installation documentation and instructions were lacking, causing frustration. Other instructions were confusing or incorrect. The generator eventually worked well, but the overall experience with DuroMax’s instructions and support was disappointing.
**6.** The generator worked well until it needed warranty support. The customer experienced delays and poor communication from DuroMax. They ended up purchasing a different generator while waiting for the parts. The warranty support was unsatisfactory, and the customer hopes the replacement generator will be more reliable.
**7.** The setup instructions and manual were not accurate or clear. The pictures and descriptions didn’t match the actual product. The feet and wheels were difficult to assemble, and additional tools were needed. The generator didn’t come with oil or a grounding wire. Overall, the lack of accurate instructions and missing components were frustrating.
**8.** The generator arrived damaged with broken plastic pieces and bent parts. It didn’t run on propane but worked on gas. The customer contacted Amazon for a replacement, which arrived without damage and worked well. The shipping process was problematic, but Amazon’s customer service was excellent. The customer also contacted DuroMax but received no response.
**9.** The 50 amp outlet and breaker are weak, and the wheels wobble after a short time.
**10.** Additional adaptors for propane tanks and a grounding wire are necessary, requiring extra expenses.
In summary, the critical user reviews of the DuroMax XP12000EH highlight issues with damaged shipping, poor instructions, design flaws, lack of customer support, and the need for additional accessories.
User reviews of Westinghouse WGen9500TFc
Positive reviews of Westinghouse WGen9500TFc:
– The delivery process went well, with polite delivery people who took directions courteously.
– The packaging was good, and the units were clean and undamaged.
– Assembly was easy, and the wheels are sturdy.
– The generator engine batteries were fully charged and started on the first try.
– The noise level is acceptable and quieter than many other generators in the same class.
– The CO sensors worked well, and the units operated perfectly outdoors.
– The generator came with hoses for natural gas hookup and a hose and regulator for propane gas.
– The generator is flexible, allowing for the use of gasoline, propane, or natural gas.
– It comes with a remote starter for convenience.
– The packaging was well done, and the product was protected.
– The generator worked well with natural gas and easily handled the load of a whole house.
– The generator started quickly and ran without issues.
– It is an affordable and flexible home backup power source.
– It came with a complete parts list and an easy-to-understand manual.
– The generator is powerful, smooth-running, and has a lower noise level compared to older models.
– The generator was delivered on time, and the instructions were easy to follow.
– The tri-fuel option and CO sensor make it a safe and versatile choice.
– The generator worked great during a power outage and required minimal assembly.
– It comes with all the necessary tools, hoses, and motor oil for easy setup.
– The tri-fuel option is convenient for emergencies.
– The generator is reliable and easy to use.
– The customer had a positive experience with Westinghouse and plans to use the generator with natural gas.
Critical reviews of Westinghouse WGen9500TFc:
- Good
- Quality control issues:
- Different brand of circuit breaker for 30 amp than advertised in photos or other breakers on control panel
- Support bar dented, indicating mishandling before packaging
- No customer service:
- Online chat unavailable, recommended email
- Email sent with no response
- Phone number found online was for TV service, but was given another number for generators
- 20-minute wait to contact customer service, only to be told to expect a 24-48 hour response time by email
- Difficulty in purchasing product due to poor customer service experience
Pros and Cons of the compared products
Pros and Cons of DuroMax XP12000EH
| Pros | Cons |
|---|---|
| – Large size for a portable generator | – Damaged shipping container with dents and scratches |
| – Ability to power a homestead or farm | – Wheels go flat easily |
| – Reliability during power outages | – Loud noise, especially at idle |
| – Fuel efficiency | – Lack of setup guide |
| – Ability to power an entire house, including AC | – Rear wheel needs to be removed to use common 50A cables |
| – Dual fuel option | – High noise level |
| – Easy set-up and operation | – Lack of clear instructions |
| – Performance and durability | – Design flaws |
| – Relatively low noise level | – Generator stopped generating power after 20 hours of use |
| – Positive warranty support | – Unresponsive local repair shop |
| – Good mobility with handles and lift bar | – Noisy operation |
| – Tightened bolts and easily accessible controls | – Lack of accurate instructions |
| – Overall positive customer reviews | – Poor customer service |
| – Ability to power an entire house, including AC | – Additional tools and accessories needed |
| – Relatively low noise level | – Weak 50 amp outlet and breaker |
| – Positive warranty support | – Wobbly wheels |
In summary, the DuroMax XP12000EH has several pros, including its large size, ability to power a homestead or farm, reliability during power outages, fuel efficiency, ability to power an entire house including the AC, dual fuel option, easy set-up and operation, performance and durability, relatively low noise level, positive warranty support, good mobility with handles and lift bar, and tightened bolts and easily accessible controls. However, there are also several cons associated with the generator, such as a damaged shipping container, flat wheels, loud noise especially at idle, lack of setup guide, need to remove rear wheel to use common 50A cables, high noise level, lack of clear instructions, design flaws, generator stopping power generation after 20 hours of use, unresponsive local repair shop, noisy operation, lack of accurate instructions, poor customer service, additional tools and accessories needed, weak 50 amp outlet and breaker, wobbly wheels, and the need for extra expenses for additional adaptors and grounding wire.
Pros and Cons of Westinghouse WGen9500TFc
| Pros | Cons |
|---|---|
| – Polite and courteous delivery people | – Quality control issues with circuit breaker and support bar |
| – Good packaging and undamaged units | – Unavailable online chat customer service |
| – Easy assembly and sturdy wheels | – Unresponsive email customer service |
| – Fully charged generator engine batteries | – Incorrect phone number for customer service |
| – Acceptable noise level | – Long wait time for customer service |
| – Reliable CO sensors | – Difficulty in purchasing product due to poor customer service |
| – Flexible use of gasoline, propane, or natural gas | – Quality control issues with circuit breaker and support bar |
| – Remote starter for convenience | – Unavailable online chat customer service |
| – Well-packaged and protected product | – Unresponsive email customer service |
| – Works well with natural gas | – Incorrect phone number for customer service |
| – Quick start and smooth running | – Long wait time for customer service |
| – Affordable and flexible home backup power source | – Difficulty in purchasing product due to poor customer service |
| – Complete parts list and easy-to-understand manual | – Quality control issues with circuit breaker and support bar |
| – Powerful and lower noise level | – Unavailable online chat customer service |
| – On-time delivery and easy-to-follow instructions | – Unresponsive email customer service |
| – Tri-fuel option and CO sensor for safety | – Incorrect phone number for customer service |
| – Works well during power outages | – Long wait time for customer service |
| – Comes with necessary tools, hoses, and motor oil | – Difficulty in purchasing product due to poor customer service |
| – Convenient tri-fuel option for emergencies | – Quality control issues with circuit breaker and support bar |
| – Reliable and easy to use | – Unavailable online chat customer service |
| – Positive experience with Westinghouse | – Unresponsive email customer service |
In summary, the Westinghouse WGen9500TFc has several pros, including polite and courteous delivery people, good packaging and undamaged units, easy assembly and sturdy wheels, fully charged generator engine batteries, acceptable noise level, reliable CO sensors, flexible use of gasoline, propane, or natural gas, remote starter for convenience, well-packaged and protected product, works well with natural gas, quick start and smooth running, affordable and flexible home backup power source, complete parts list and easy-to-understand manual, powerful and lower noise level, on-time delivery and easy-to-follow instructions, tri-fuel option and CO sensor for safety, works well during power outages, comes with necessary tools, hoses, and motor oil, convenient tri-fuel option for emergencies, reliable and easy to use, and positive experience with Westinghouse. However, there are also several cons associated with the generator, such as quality control issues with the circuit breaker and support bar, unavailable online chat customer service, unresponsive email customer service, incorrect phone number for customer service, long wait time for customer service, difficulty in purchasing the product due to poor customer service, and the need for improvement in quality control.
Conclusion
In conclusion, when choosing between the DuroMax XP12000EH and the Westinghouse WGen9500TFc generators, it is important to consider your specific needs and preferences. The DuroMax generator offers the flexibility of dual fuel technology, allowing you to choose between propane and gasoline. It has a powerful engine and is suitable for heavy loads. On the other hand, the Westinghouse generator is a tri-fuel generator that can run on gasoline, propane, or natural gas. It features a range of advanced features and has a remote start function. Consider factors such as fuel availability, power output, and special features to make the right choice for your home backup or RV needs.
